Privacy and Cookie Policy

Rocket Media is committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy is intended to describe how your personal infor­mation is processed and used, and we will make every effort to ensure that our activ­ities keep within the spirit of this Privacy Policy. Please note that by visiting and using https://​rocket​media​.com you are accepting the practices described in this Privacy Policy.

Rocket Media is committed to the privacy of our customers and users of this website. This Privacy Policy governs the manner in which Rocket Media uses, maintains, and discloses infor­mation collected from users of this website, including but not limited to any tools or services offered thereon (together, the ​“Website”). It only governs infor­mation collected online through our Website, not to infor­mation collected offline. By using the Website, you consent to the terms of our Privacy Policy. THIS WEBSITE IS NOT DIRECTED AT OR INTENDED FOR USE BY CHILDREN UNDER 13 YEARS OF AGE.

Infor­mation You Provide to Us

Rocket Media may request or collect personal infor­mation from visitors to the Website in a variety of ways, including through online forms (such as our Contact Us) form and through Google Analytics, which collects demographic infor­mation of visitors to the Website. ​“Personal Infor­mation” means infor­mation that identifies or reasonably may identify a natural person and might include:

Personal Infor­mation does not include aggregate infor­mation to the extent an individual’s identity cannot reasonably be deter­mined from such information.

Generally, Personal Infor­mation is requested when: (i) you request infor­mation about Rocket Media products and services via the Website; (ii) you subscribe to a newsletter or e‑mail lists; or (iii) you utilize other tools or services available via the Website. If you fail to provide the requested Personal Infor­mation, you may not be able to access all or portions of the Website or purchase products and services.

The trans­mission of infor­mation via the Internet is not completely secure and, therefore, Rocket Media cannot guarantee the security of the data you transmit to our website; any such trans­mission is at your own risk.

Infor­mation Collected Automat­i­cally Through Log Files

Like most standard websites, we use log files. Infor­mation written into log files may include the following: internet protocol (IP) addresses; browser type; internet service provider (ISP); device ID or unique identifier; device type; geo-location infor­mation; computer and connection infor­mation; mobile network infor­mation; referring/​exit pages; platform type; date/​time stamp; and number of clicks to analyze trends, admin­ister the site, track user’s movement in the aggregate, and gather broad demographic infor­mation for aggregate use. However, none of the infor­mation stored in our log files, including but not limited to IP addresses, is linked to Personal Information.

Infor­mation Collected Through Google Analytics

Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of our Website, to prepare reports on its activ­ities and share them with other Google services. Google may use the data collected to contex­tu­alize and person­alize the ads of its own adver­tising network. Rocket Media may implement certain tracking features supported by Google Analytics for Display Adver­tising Demographics and Interest Reporting. The data collected (age and gender) is used to better under­stand our visitors and help us provide the most relevant content we can. Rocket Media may also employ Remar­keting with Google Analytics to advertise online. Third-party vendors, including Google, may show our ads on sites across the Internet. Rocket Media and third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimize, and serve ads based on someone’s past visits to our Website. You can opt out of Google Analytics for Display Adver­tising and/​or customize Google Display Network ads using the Google Ads Settings or Google Analytics opt-out browser add-on. We will not facil­itate the merging of Personal Infor­mation with non-personally identi­fiable infor­mation previ­ously collected from Display Adver­tising features that are based on the DoubleClick cookie unless you have provided Rocket Media with prior affir­mative (i.e., opt-in) consent to such merger.

For more infor­mation regarding Google Analytics’ privacy practices please visit www​.google​.com/​a​n​a​l​y​t​i​c​s​/​learn…

Social Media

Rocket Media may also receive certain infor­mation that’s stored or processed by social media services or other third party platforms, such as Facebook, or other third-party social media plug-ins, integra­tions and appli­ca­tions. These features may collect your IP address as well as details of the pages you are visiting on the Website. Each social media platform may have its own privacy notices that specif­i­cally govern its use of social media features.

How We Use and Share the Infor­mation We Collect

Rocket Media will use the infor­mation you provide to respond to your inquiry or provide any services requested by you, including without limitation requests for newsletters and notifi­ca­tions. Rocket Media may also use Personal Infor­mation and share it with trusted third parties to provide the requested services or for research purposes regarding the effec­tiveness of our website services, marketing, adver­tising, and sales efforts. Any such third-party sharing is subject to strict contractual confi­den­tiality oblig­a­tions. WE WILL NOT SELL YOUR PERSONAL INFOR­MATION TO THIRD PARTIES OR IN ANY WAY SHARE YOUR INFOR­MATION WITH A THIRD PARTY FOR A THIRD PARTY’S MARKETING PURPOSES, UNLESS YOU SPECIF­I­CALLY AUTHORIZE SUCH INFOR­MATION SHARING.

Rocket Media may also disclose aggregate, anonymous data based on infor­mation collected from users to trusted third parties, investors and potential partners. In such cases, only statis­tical infor­mation will be disclosed and Personal Infor­mation will be kept strictly confi­dential. In the event Rocket Media is sold, the infor­mation collected from users may be trans­ferred to the new owners. We may from time to time engage third parties to preserve, analyze, or otherwise store or manip­ulate data received by us from our customers. In all such cases, third party service providers will be required to treat all such data with the same degree of care as Rocket Media and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.

Though we make every effort to preserve your privacy, we may need to disclose Personal Infor­mation when required by law or if we have a good-faith belief that disclosure is necessary and required to comply with legal process served on Rocket Media or to protect your safety and security or the safety and security of others, including Rocket Media.

No mobile infor­mation will be shared with third parties/​affiliates for marketing/​promotional purposes. All other categories exclude text messaging origi­nator opt-in data and consent; this infor­mation will not be shared with any third parties

Newsletters and Infor­ma­tional Emails

If you sign up for our newsletter, you will occasionally receive newsletters or e‑mails with infor­mation about our company and the services we offer. You always have the oppor­tunity to opt out of receiving any further newsletters or emails.

Third Party Links

Our Website contains links to other sites. Please be aware that Rocket Media is not respon­sible for the privacy practices of such other sites. We encourage you to read the privacy state­ments of each and every website that collects personally identi­fiable infor­mation. The Rocket Media Privacy Policy as described herein applies solely to infor­mation collected by Rocket Media. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about any of the websites we link to.

Cross-Border Infor­mation Transfers

You acknowledge (a) that the Website is based in the United States, (b) that any infor­mation or data is provided to a company in the United States, and © that Rocket Media must adhere to laws of the United States. You agree that Personal Infor­mation collected on the Website will be stored and processed in the United States or any other country in which Rocket Media, its affil­iates, partners, service providers, or agents maintain facil­ities and while in such juris­dic­tions may be subject to access pursuant to the laws of those juris­dic­tions. Each of these countries has different privacy laws that afford varying levels of protection for your Personal Infor­mation, and such laws may be less stringent or may not be as compre­hensive as those laws that exist in your country.

Transfer

Rocket Media partners with and occasionally hires other companies to provide services on its behalf. Personal Infor­mation may be shared with these companies; however, we will only share your Personal Infor­mation to accom­plish the purposes for which we collected the Personal Infor­mation, subject to a written agreement ensuring that they will maintain the confi­den­tiality of your Personal Infor­mation and prohibiting them from using that infor­mation for any other purpose.

Access

Upon an individual’s request, if feasible or applicable, Rocket Media will offer individuals from whom it collects Personal Infor­mation reasonable access to their Personal Infor­mation and will afford such individuals a reasonable oppor­tunity to correct, amend, or delete inaccurate Personal Infor­mation. Rocket Media may limit or deny access to Personal Infor­mation where providing such access would be unrea­sonably burdensome or expensive under the circum­stances or as otherwise permitted under relevant law. Where required by law, Rocket Media will also offer such individuals a reasonable oppor­tunity to delete Personal Infor­mation, subject to any rights or oblig­a­tions Rocket Media has to retain such Personal Information.

Security

Rocket Media will take reasonable measures including technical, physical, and admin­is­trative measures and training, as appro­priate, to protect Personal Infor­mation it collects and processes from loss, misuse, and unautho­rized disclosure, access, alter­ation, and destruction. Such measures apply generally across Rocket Media systems, services, and facil­ities and to those third party systems and services which are utilized by Rocket Media to provide the Website. Rocket Media safeguards infor­mation according to estab­lished security standards and period­i­cally assesses new technology for methods of protecting infor­mation. However, Rocket Media cannot guarantee the security of Personal Information.

Data Retention

Rocket Media generally keeps Personal Infor­mation only for as long as we believe necessary for the purpose for which it was collected, or as permitted by law.

Data Integrity

Rocket Media will take reasonable measures to verify that Personal Infor­mation it collects and processes is relevant for its intended use, reliable for its intended use, accurate, complete, and current.

Enforcement and Dispute Resolution

Rocket Media will conduct periodic assess­ments to confirm the accuracy of, and verify its adherence to, this Privacy Policy. Rocket Media will inves­tigate suspected infrac­tions and will take all appro­priate action. Any questions, concerns, or complaints concerning the collection and use of Personal Infor­mation by Rocket Media should be directed to privacy@​rocketmedia.​com.

Rocket Media will conduct a reasonable inves­ti­gation into and will attempt to resolve any complaints in accor­dance with the principles contained in this Policy. Complaints that cannot be resolved between Rocket Media and the complainant shall be resolved via binding arbitration with the American Arbitration Associ­ation in accor­dance with its Commercial Arbitration Rules and Mediation Proce­dures. Complainants seeking arbitration must send written notice to the Rocket Media General Counsel at Rocket Media, 3335 East Baseline Road, Gilbert, Arizona 85234. A single arbitrator will be selected by Rocket Media and the arbitration will be held in Phoenix, Arizona. Each party will pay its own costs associated with the arbitration and agrees to split the arbitration fees. Solely with respect to complaints by Rocket Media employees that cannot be resolved inter­nally, Rocket Media agrees to work with the relevant Data Protection Authority, if applicable, to resolve such matter.

Limita­tions

Rocket Media’s adherence to this Privacy Policy may be limited by any applicable legal, regulatory, ethical, or public interest consid­er­ation, and as expressly permitted or required by any applicable law, rule, or regulation. Rocket Media may need to retain your infor­mation for a period of time in order to continue providing a service to you, collect any fees owed, resolve disputes, troubleshoot problems, assist with any inves­ti­ga­tions, prevent fraud, enforce our customer or user agreement, or take other actions as required or permitted by law. In addition, Rocket Media reserves the right to disclose Personal Infor­mation reasonably related to the sale or dispo­sition of all or part of its business.

Changes to this Privacy Policy

Rocket Media reserves the right to change this Privacy Policy at any time by posting a new Privacy Policy on its Website, and you agree that it is your respon­si­bility to review updates to this Privacy Policy.

Your California Privacy Rights

California Civil Code Section 1798.83 permits our visitors who are California residents to request certain infor­mation regarding the disclosure of Personal Infor­mation to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@​rocketmedia.​com or write to us:

Privacy
Rocket Media
3335 East Baseline Road
Gilbert, Arizona 85234

Additional Privacy Rights for Individuals in the European Union

In addition to the rights described elsewhere in this Privacy Policy, you may have additional rights pursuant to applicable data protection legis­lation. If you are an individual in the European Union (EU), these rights may include the right to infor­mation porta­bility, the right to withdraw consent for processing, the right to object to or restrict the processing of your Personal Infor­mation, and the right to file a complaint with the super­visory authority of the EU country in which you reside.

Questions

If you have any questions about our Privacy Policy or your own Personal Infor­mation, please send an email to privacy@​rocketmedia.​com.

Last modified: November 17, 2018