Below are ROCKET MEDIA's standard terms and conditions. These terms and conditions will be applied to all projects proposed and completed by ROCKET MEDIA unless otherwise noted. If these terms and conditions are ever altered or updated, ROCKET MEDIA will notify all clients of the change(s) by email. Last update, August 20, 2010.

As used herein and throughout the provided proposal Agreement:

  1. “Agreement” means the entire content of this Basic Terms and Conditions document, the Proposal document(s), together with any other supplements designated below, together with any exhibits, schedules, attachments, or modifications hereto.
  2. “Client Content” means all materials, information, photography, writings and other creative content provided by Client for use in the preparation of and/or incorporation in the Deliverables.
  3. ”Copyrights” means the property rights in original works of authorship, expressed in a tangible medium of expression, as defined and enforceable under U.S. Copyright Law.
  4. “Deliverables” means the services and work product specified in the Proposal to be delivered by ROCKET MEDIA to Client, in the form and media specified in the provided Proposal.
  5. Designer Tools” means all design tools developed and/or utilized by ROCKET MEDIA in performing the Services, including without limitation pre-existing and newly developed software including source code, Web authoring tools, type fonts, and application tools, together with any other software, or other inventions whether or not patentable, and general non-copyrightable concepts such as Web site design, architecture, layout, navigational and functional elements.
  6. “Final Art” means all creative content developed or created by ROCKET MEDIA, or commissioned by ROCKET MEDIA, exclusively for the Project and incorporated into and delivered as part of the Final Deliverables, including and by way of example, but not limited to, any and all visual designs, visual elements, graphic design, illustration, photography, animation, sounds, typographic treatments and text, modifications to Client Content, and ROCKET MEDIA’s selection, arrangement and coordination of such elements together with Client Content and/or Third Party Materials.
  7. Final Deliverables” means the final versions of Deliverables provided by ROCKET MEDIA and accepted by Client.
  8. Preliminary Works” means all artwork including, but not limited to, concepts, sketches, visual presentations, or other alternate or preliminary designs and documents developed by ROCKET MEDIA and which may or may not be shown and or delivered to Client for consideration but do not form part of the Final Art.
  9. “Project” means the scope and purpose of the Client’s identified usage of the work product as described in the Proposal.
  10. “Services” means all development of the Deliverables related to the Project to be provided to Client by ROCKET MEDIA as described and otherwise further defined in the Proposal.
  11. Third Party Materials” means proprietary third party materials, which are incorporated into the Final Deliverables, including without limitation stock photography or illustration.
  12. Trademarks” means trade names, words, symbols, designs, logos or other devices or designs used in the Final Deliverables to designate the origin or source of the goods or services of Client.


  1. The terms of the Proposal shall be effective for 30 days after presentation to Client. In the event the Proposal is not executed by Client within thirty (30) days, , ROCKET MEDIA reserves the right to modify, change, amend, or substitute any portion of the Proposal or terms & conditions.


  1. Fees. In consideration of the Services to be performed by ROCKET MEDIA, Client shall pay to ROCKET MEDIA fees in the amounts and according to the payment schedule set forth in the Proposal, and all applicable sales, use or value added taxes, even if calculated or assessed subsequent to the payment schedule.
  2. Expenses. Client shall pay ROCKET MEDIA’s expenses incurred in connection with this Agreement as follows: (a) incidental and out-of-pocket expenses including but not limited to costs for telephone calls, postage, shipping, overnight courier, service bureaus, typesetting, blueprints, models, presentation materials, photocopies, computer expenses, parking fees and tolls, and taxis at cost plus ROCKET MEDIA’s standard markup of ten percent (10%), and, if applicable, a mileage reimbursement at current government rates per mile; and (b) travel expenses including transportation, meals, and lodging, incurred by ROCKET MEDIA with Client’s prior approval.
  3. Additional Costs. The Project pricing includes ROCKET MEDIA’s fee only. Any and all outside costs including, but not limited to, equipment rental, photographer’s costs and fees, photography and/or artwork licenses, prototype production costs, talent fees, music licenses, and online access or hosting fees, will be billed to Client unless specifically otherwise provided for in the Proposal.
  4. Invoices. All invoices are payable within thirty (30) days of receipt. A 1.5% monthly service charge is payable on all overdue balances. Payments will be credited first to late payment charges and next to the unpaid balance. Client shall be responsible for all collection or legal fees necessitated by late or default in payment. ROCKET MEDIA reserves the right to withhold delivery and any transfer of ownership of any current work if accounts are not current or overdue invoices are not paid in full. All grants of any license to use or transfer of ownership of any intellectual property rights under this Agreement are conditioned upon receipt of payment in full which shall be inclusive of any and all outstanding Additional Costs, Taxes, Expenses, and Fees, Charges or the costs of Changes.
  5. Payments Past Due. If accounts reach 45 days past due, any and all services will be suspended until payment is made and the accounts are current.


  1. General Changes. Unless otherwise provided in the Proposal, and except as otherwise provided for herein, Client shall pay additional charges for changes requested by Client which are outside the scope of the Services on a time and materials basis, at ROCKET MEDIA’s standard hourly rate. Such charges shall be in addition to all other amounts payable under the Proposal, despite any maximum budget, contract price or final price identified therein. ROCKET MEDIA may extend or modify any delivery schedule or deadlines in the Proposal and Deliverables as may be required by such Changes.
  2. Substantive Changes. If Client requests or instructs Changes that amount to a revision in or near excess of ten percent (10%) of the time required to produce the Deliverables, and or the value or scope of the Services, ROCKET MEDIA shall be entitled to submit a new and separate Proposal to Client for written approval. Work shall not begin on the revised Services until a fully signed revised Proposal and, if required, any additional retainer fees are received by ROCKET MEDIA.
  3. Timing. ROCKET MEDIA will prioritize performance of the Services as may be necessary or as identified in the Proposal, and will undertake commercially reasonable efforts to perform the Services within the time(s) identified in the Proposal. Client agrees to review Deliverables within the time identified for such reviews and to promptly either, (i) approve the Deliverables in writing or (ii) provide written comments and/or corrections sufficient to identify the Client’s concerns, objections or corrections to ROCKET MEDIA. ROCKET MEDIA shall be entitled to request written clarification of any concern, objection or correction. Client acknowledges and agrees that ROCKET MEDIA’s ability to meet any and all schedules is entirely dependent upon Client’s prompt performance of its obligations to provide materials and written approvals and/or instructions pursuant to the Proposal and that any delays in Client’s performance or Changes in the Services or Deliverables requested by Client may delay delivery of the Deliverables. Any such delay caused by Client shall not constitute a breach of any term, condition or ROCKET MEDIA’s obligations under this Agreement.
  4. Testing and Acceptance. ROCKET MEDIA will exercise commercially reasonable efforts to test Deliverables requiring testing and to make all necessary corrections prior to providing Deliverables to Client. Client, within five (5) business days of receipt of each Deliverable, shall notify ROCKET MEDIA, in writing, of any failure of such Deliverable to comply with the specifications set forth in the Proposal, or of any other objections, corrections, changes or amendments Client wishes made to such Deliverable. Any such written notice shall be sufficient to identify with clarity any objection, correction or change or amendment, and ROCKET MEDIA will undertake to make the same in a commercially timely manner. Any and all objections, corrections, changes or amendments shall be subject to the terms and conditions of this Agreement. In the absence of such notice from Client, the Deliverable shall be deemed accepted.


  1. Client acknowledges that it shall be responsible for performing the following in a reasonable and timely manner: (a) coordination of any decision-making with parties other than ROCKET MEDIA personnel; (b) provision of Client Content in a form suitable for reproduction or incorporation into the Deliverables without further preparation, unless otherwise expressly provided in the Proposal; and (c) final proofreading and in the event that Client has approved Deliverables but errors, such as, by way of example, not limitation, typographic errors or misspellings, remain in the finished product, Client shall incur the cost of correcting such errors.


  1. All displays or publications of the Deliverables shall bear accreditation and/or copyright notice, as applicable, in ROCKET MEDIA’s name in the form, size and location as incorporated by ROCKET MEDIA in the Deliverables, or as otherwise directed by ROCKET MEDIA. ROCKET MEDIA retains the right to reproduce, publish and display the Deliverables in ROCKET MEDIA’s portfolios and Web sites, and in galleries, design periodicals and other media or exhibits for the purposes of recognition of creative excellence or professional advancement, and to be credited with authorship of the Deliverables in connection with such uses. Either party, subject to the other’s reasonable approval, may describe its role in relation to the Project and, if applicable, the services provided to the other party on its Web site and in other promotional materials, and, if not expressly objected to, include a link to the other party’s Web site.
  2. The Final Deliverables are a “work made for hire” for copyright purposes. To the extent the Final Deliverables does not qualify as a work made for hire under applicable law, ROCKET MEDIA hereby assigns to Client all right, title and interest in and to all Final Deliverables and documentation produced pursuant to Client’s requests for the Services hereunder including, without limitation, all applicable intellectual property rights thereto, except to the extent the Final Deliverables and documentation contains Designer Tools. If ROCKET MEDIA has any such rights that cannot be assigned to Client, ROCKET MEDIA waives the enforcement of such rights, except to the extent that such rights are to the Designer Tools and if ROCKET MEDIA has any rights that cannot be assigned or waived, ROCKET MEDIA hereby grants to Client a non-exclusive, irrevocable, perpetual, worldwide, fully paid license to such rights. ROCKET MEDIA acknowledges that Client is the sole owner of all right, title and interest in and to any domain name and all intellectual property rights related thereto.
  3. Subject to Client’s ownership interest in the Final Deliverables described in Section 6 (2), all materials, including, but not limited, to script, programming code, information or HTML script developed or provided by ROCKET MEDIA or its suppliers under this Agreement (with the exception of original elements of audiovisual displays created hereunder specifically for Client, which shall be deemed to be part of the Final Deliverables), and any trade secrets, know-how, techniques, methodologies and processes related to ROCKET MEDIA’s products or services, shall remain the sole and exclusive property of ROCKET MEDIA or its suppliers, including, without limitation, all copyrights, trademarks, patents, trade secrets, and any other proprietary rights inherent therein and appurtenant thereto. (collectively “Materials”). To the extent, if any, that ownership of the ROCKET MEDIA’s Materials does not automatically vest in ROCKET MEDIA by virtue of this Agreement or otherwise, Client hereby transfers and assigns to ROCKET MEDIA all rights, title and interest which ROCKET MEDIA may have in and to the ROCKET MEDIA Materials. Client acknowledges and agrees that ROCKET MEDIA is in the business of designing and hosting websites, and that ROCKET MEDIA shall have the right to provide to third parties services which are the same or similar to the Services, and to use or otherwise exploit any ROCKET MEDIA Materials in providing such services.


  1. Each party acknowledges that in connection with this Agreement it may receive certain confidential or proprietary technical and business information and materials of the other party, including without limitation Preliminary Works (“Confidential Information”). Each party, its agents and employees shall hold and maintain in strict confidence all Confidential Information, shall not disclose Confidential Information to any third party, and shall not use any Confidential Information except as may be necessary to perform its obligations under the Proposal except as may be required by a court or governmental authority. Notwithstanding the foregoing, Confidential Information shall not include any information that is in the public domain or becomes publicly known through no fault of the receiving party, or is otherwise properly received from a third party without an obligation of confidentiality.


  1. Independent Contractor. ROCKET MEDIA is an independent contractor, not an employee of Client or any company affiliated with Client. ROCKET MEDIA shall provide the Services under the general direction of Client, but ROCKET MEDIA shall determine, in ROCKET MEDIA’s sole discretion, the manner and means by which the Services are accomplished. This Agreement does not create a partnership or joint venture and neither party is authorized to act as agent or bind the other party except as expressly stated in this Agreement.
  2. ROCKET MEDIA Agents. ROCKET MEDIA shall be permitted to engage and/or use third party designers or other service providers as independent contractors in connection with the Services (“Design Agents”). Notwithstanding, ROCKET MEDIA shall remain fully responsible for such Design Agents’ compliance with the various terms and conditions of this Agreement.
  3. No Solicitation. During the term of this Agreement, and for a period of six (6) months after expiration or termination of this Agreement, Client agrees not to solicit, recruit, engage, or otherwise employ or retain, on a full-time, part-time, consulting, work-for-hire, or any other kind of basis, any ROCKET MEDIA employee or Design Agent of ROCKET MEDIA, whether or not said person has been assigned to perform tasks under this Agreement. In the event such employment, consultation or work-for-hire event occurs, Client agrees that ROCKET MEDIA shall be entitled to an agency commission to be the greater of, either (a) 25% of said person’s starting salary with Client, or (b) 25% of fees paid to said person if engaged by Client as an independent contractor. In the event of (a) above, payment of the commission will be due within 30 days of the employment starting date. In the event of (b) above, payment will be due at the end of any month during which the independent contractor performed services for Client. ROCKET MEDIA, in the event of nonpayment and in connection with this section, shall be entitled to seek all remedies under law and equity.
  4. No Exclusivity. The parties expressly acknowledge that this Agreement does not create an exclusive relationship between the parties. Client is free to engage others to perform services of the same or similar nature to those provided by ROCKET MEDIA, and ROCKET MEDIA shall be entitled to offer and provide design services to others, solicit other clients and otherwise advertise the services offered by ROCKET MEDIA.


  1. By Client. Client represents, warrants and covenants to ROCKET MEDIA that (a) Client owns all right, title, and interest in, or otherwise has full right and authority to permit the use of the Client Content, (b) to the best of Client’s knowledge, the Client Content does not infringe the rights of any third party, and use of the Client Content as well as any Trademarks in connection with the Project does not and will not violate the rights of any third parties, (c) Client shall comply with the terms and conditions of any licensing agreements which govern the use of any Third Party Materials contained in the Client Content, and (d) Client shall comply with all laws and regulations as they relate to the Services and Deliverables.
  2. By ROCKET MEDIA. (a) ROCKET MEDIA hereby represents, warrants and covenants to Client that ROCKET MEDIA will provide the Services identified in the Agreement in a professional and workmanlike manner and in accordance with all reasonable professional standards for such services. (b) ROCKET MEDIA further represents, warrants and covenants to Client that (i) except for Third Party Materials and Client Content, the Final Deliverables shall be the original work of ROCKET MEDIA and/or its independent contractors, (ii) in the event that the Final Deliverables include the work of independent contractors commissioned for the Project by ROCKET MEDIA, ROCKET MEDIA shall have secure agreements from such contractors granting all necessary rights, title, and interest in and to the Final Deliverables sufficient for ROCKET MEDIA to grant the intellectual property rights provided in this Agreement, and (iii) to the best of ROCKET MEDIA’s knowledge, the Final Art provided by ROCKET MEDIA and ROCKET MEDIA’s subcontractors does not infringe the rights of any party, and use of same in connection with the Project will not violate the rights of any third parties. In the event Client or third parties modify or otherwise use the Deliverables outside of the scope or for any purpose not identified in the Proposal or this Agreement or contrary to the terms and conditions noted herein, all representations and warranties of ROCKET MEDIA shall be void. (c) EXCEPT FOR THE EXPRESS REPRESENTATIONS AND WARRANTIES STATED IN THIS AGREEMENT, ROCKET MEDIAMAKES NO WARRANTIES WHATSOEVER. ROCKET MEDIAEXPLICITLY DISCLAIMS ANY OTHER WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR COMPLIANCE WITH LAWS OR GOVERNMENT RULES OR REGULATIONS APPLICABLE TO THE PROJECT.


  1. By Client. Client agrees to indemnify, save and hold harmless ROCKET MEDIA from any and all damages, liabilities, costs, losses or expenses arising out of any claim, demand, or action by a third party arising out of any breach of Client’s responsibilities or obligations, representations or warranties under this Agreement. Under such circumstances ROCKET MEDIA shall promptly notify Client in writing of any claim or suit; and (a) Client has sole control of the defense and all related settlement negotiations; and (b) ROCKET MEDIA provides Client with commercially reasonable assistance, information and authority necessary to perform Client’s obligations under this section. Client will reimburse the reasonable out-of-pocket expenses incurred by ROCKET MEDIA in providing such assistance.
  2. By ROCKET MEDIA. Subject to the terms, conditions, express representations and warranties provided in this Agreement, ROCKET MEDIA agrees to indemnify, save and hold harmless Client from any and all damages, liabilities, costs, losses or expenses arising out of any finding of fact which is inconsistent with ROCKET MEDIA’s representations and warranties made herein, except in the event any such claims, damages, liabilities, costs, losses or expenses arise directly as a result of negligence or misconduct of Client provided that (a) Client promptly notifies ROCKET MEDIA in writing of the claim; (b) ROCKET MEDIA shall have sole control of the defense and all related settlement negotiations; and (c) Client shall provide ROCKET MEDIA with the assistance, information and authority necessary to perform ROCKET MEDIA’s obligations under this section. Notwithstanding the foregoing, ROCKET MEDIA shall have no obligation to defend or otherwise indemnify Client for any claim or adverse finding of fact arising out of or due to Client Content, any unauthorized content, improper or illegal use, or the failure to update or maintain any Deliverables provided by ROCKET MEDIA.


  1. This Agreement shall commence upon the Effective Date and shall remain effective until the Services are completed, delivered, and accepted by Client.
  2. This Agreement may be terminated at any time by either party effective immediately upon notice, or the mutual agreement of the parties, or if any party: (a) becomes insolvent, files a petition in bankruptcy, makes an assignment for the benefit of its creditors; or (b) breaches any of its material responsibilities or obligations under this Agreement, which breach is not remedied within ten (10) days from receipt of written notice of such breach.
  3. In the event of termination, ROCKET MEDIA shall be compensated for the Services performed through the date of termination in the amount of (a) any advance payment, (b) a prorated portion of the fees due, or (c) hourly fees for work performed by ROCKET MEDIA or ROCKET MEDIA’s agents as of the date of termination, whichever is greater; and Client shall pay all Expenses, fees, out of pockets together with any Additional Costs incurred through and up to, the date of cancellation.
  4. Upon expiration or termination of this Agreement: (a) each party shall return or, at the disclosing party’s request, destroy the Confidential Information of the other party, and (b) other than as provided herein, all rights and obligations of each party under this Agreement, exclusive of the Services, shall survive.


  1. Modification/Waiver. This Agreement may be modified by the parties. Any modification of this Agreement must be in writing, except that ROCKET MEDIA’s invoices may include, and Client shall pay, expenses or costs that Client authorizes by electronic mail in cases of extreme time sensitivity. Failure by either party to enforce any right or seek to remedy any breach under this Agreement shall not be construed as a waiver of such rights nor shall a waiver by either party of default in one or more instances be construed as constituting a continuing waiver or as a waiver of any other breach.
  2. Notices. All notices to be given hereunder shall be transmitted in writing either by facsimile or electronic mail with return confirmation of receipt or by certified or registered mail, return receipt requested, and shall be sent to the to the addresses identified below, unless notification of change of address is given in writing. Notice shall be effective upon receipt or in the case of fax or e-mail, upon confirmation of receipt.
  3. No Assignment. Neither party may assign, whether in writing or orally, or encumber its rights or obligations under this Agreement or permit the same to be transferred, assigned or encumbered by operation of law or otherwise, without the prior written consent of the other party.
  4. Force Majeure. ROCKET MEDIA shall not be deemed in breach of this Agreement if ROCKET MEDIA is unable to complete the Services or any portion thereof by reason of fire, earthquake, labor dispute, act of God or public enemy, death, illness or incapacity of ROCKET MEDIA or any local, state, federal, national or international law, governmental order or regulation or any other event beyond ROCKET MEDIA’s control (collectively, “Force Majeure Event”). Upon occurrence of any Force Majeure Event, ROCKET MEDIA shall give notice to Client of its inability to perform or of delay in completing the Services and shall propose revisions to the schedule for completion of the Services.
  5. Governing Law and Dispute Resolution. The formation, construction, performance and enforcement of this Agreement shall be in accordance with the laws of the United States and the state of Arizona without regard to its conflict of law provisions or the conflict of law provisions of any other jurisdiction. In the event of a dispute arising out of this Agreement, the parties agree to attempt to resolve any dispute by negotiation between the parties. If they are unable to resolve the dispute, either party may commence mediation and/or binding arbitration through the American Arbitration Association, or other forum mutually agreed to by the parties. The prevailing party in any dispute resolved by binding arbitration or litigation shall be entitled to recover its attorneys’ fees and costs. In all other circumstances, the parties specifically consent to the local, state and federal courts located in the state of Arizona. The parties hereby waive any jurisdictional or venue defenses available to them and further consent to service of process by mail. Client acknowledges that ROCKET MEDIA will have no adequate remedy at law in the event Client uses the deliverables in any way not permitted hereunder, and hereby agrees that ROCKET MEDIA shall be entitled to equitable relief by way of temporary and permanent injunction, and such other and further relief at law or equity as any arbitrator or court of competent jurisdiction may deem just and proper, in addition to any and all other remedies provided for herein.
  6. Severability. Whenever possible, each provision of this Agreement shall be interpreted in such manner as to be effective and valid under applicable law, but if any provision of this Agreement is held invalid or unenforceable, the remainder of this Agreement shall nevertheless remain in full force and effect and the invalid or unenforceable provision shall be replaced by a valid or enforceable provision.
  7. Headings. The numbering and captions of the various sections are solely for convenience and reference only and shall not affect the scope, meaning, intent or interpretation of the provisions of this Agreement nor shall such headings otherwise be given any legal effect.
  8. Integration. This Agreement comprises the entire understanding of the parties hereto on the subject matter herein contained, and supersedes and merges all prior and contemporaneous agreements, understandings and discussions between the parties relating to the subject matter of this Agreement. In the event of a conflict between the Proposal and any other Agreement documents, the terms of the Proposal shall control.

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