How I Use Simple Sketches to Communicate Design Direction

Sketches are more than just doodles. They’re visual direction, notes and gateways to better collaboration.
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User Tests Show The #1 Reason Your HVAC Website is Likely Losing Qualified Leads

Want to know the #1 thing your customers really want on your HVAC website? Here are 3 user tests of an HVAC website. See if you can spot the common trend.
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Beating the Career Catch-22: How I Became a Web Copywriter

Looking for a job in a completely different field with little experience? Read on for tips, tools and resources that our web copywriter, Chase, recommends for breaking into a new role.
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Simple Business Record Retention Guidelines (How We Decide What To Keep or Delete)

I first realized I had a problem a few years ago when I walked into the office storage room. It felt like I was walking into an episode of “Hoarders.” Boxes and files were EVERYWHERE. Before I went all “Edward Scissorhands” on my file boxes and digital folders, I researched what we absolutely needed to keep and what we could send to the chopping block.
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My 5 Big Takeaways From Attending the Digital PM Summit

A few weeks ago, I went to Austin to attend the Digital PM Summit. At the summit, nearly 300 project managers from around the globe joined together to share their personal experiences and swap their most valuable tips.
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